Adam Alred

December 09, 2022

When you hire the team at VoiceNation to be your virtual office receptionist, you’ll get a dedicated team of remote operators who can provide excellent service to your customers. And you’ll never miss out on a connection with a potential client: We work 24/7, including on weekends and holidays. With the level of personalization and… Continue reading Virtual Office Reception Services

December 08, 2022

At VoiceNation, our staff are highly trained to provide live answering and virtual receptionist services to businesses in a variety of fields, and our U.S.-based staff are here to answer calls day and night, even on weekends and holidays, so your callers will always be able to get the help they need. Sign up for a free trial today… Continue reading High-Quality Virtual Front Desk Receptionist

December 07, 2022

While you’re no doubt familiar with the traditional role of in-house receptionists, in recent years, it’s become more and more common to start outsourcing receptionist roles in order to reduce overheads. Now, that’s not to say that the role of an in-house receptionist is redundant. In many cases, the receptionist is the first person customers… Continue reading The benefits of outsourcing receptionist roles?

December 05, 2022

You can find out if a virtual office answering service is right for your company by signing up for a seven-day free trial from VoiceNation. See for yourself how much smoother your business can run with a professional live answering service today! What Is a Virtual Office Answering Service? A virtual office answering service is a call… Continue reading Try Our Live Virtual Office Answering Service Today

December 04, 2022

In recent years, many companies have found the benefit of remote work. Many businesses have found that some positions don’t have to meet in person to achieve their goals and work productively. However, this switch to remote work has left a lot of companies wondering which positions could be remote, especially regarding the front desk.… Continue reading Can a Receptionist Work Remotely?

December 03, 2022

If there’s one industry that never seems to sleep, it’s the hospitality sector, especially when it comes to managing and operating hotels. From requiring 24/7 staff and working over the holidays to potentially handling bookings from all over the world, there’s a lot that needs to get done on a daily basis. As a result,… Continue reading The benefits of a hotel answering service

December 02, 2022

While texting, email, and live chat services have become popular in recent years, phone calls will always be the primary means of communication between a customer and a business. There’s nothing more comforting to a customer who is trying to make an appointment or deal with an issue than to speak to a real person… Continue reading Hire a Temporary Answering Service to Cover Your Calls

December 01, 2022

Time is a valuable commodity in the IT industry. Whether you’re troubleshooting network errors, doing server maintenance, or providing complicated technical support, the last thing you need is any unnecessary distractions. Unfortunately, a ringing phone can all too often pull you away from your important work. But signing up for an IT answering service can… Continue reading IT Call Answering Services

November 09, 2022

There are many channels available for customer support in today’s business world, but few have been embraced by businesses and consumers alike in the same way that live chat has. Its ability to directly connect a customer with a company representative right through the business’s website brings with it a long list of benefits for… Continue reading Live Chat Support Benefits

Customer support can come in many forms, but some are clearly much more user-friendly than others. One tool for providing customer service that’s becoming increasingly popular is live chat support, and it’s not hard to see why. Live chat support is similar to messaging services in that customers can type out their questions on their phone… Continue reading How Does Live Chat Customer Service Work?