VoiceNation is the best choice for call answering for clinics. Our professional staff will make clients feel secure, answer professionally, and keep you compliant with all laws and regulations regarding confidential information. We know that professionalism, empathy, and a calm voice are important in clinics. Our highly-trained receptionists are well prepared to exceed your expectations.
What is Call Answering for Clinics?
Call answering for clinics is an outsourced receptionist service, but at VoiceNation we can offer so much more. Our easy-to-use app allows the receptionist to send messages and forward calls to on request. You can also toggle the service on and off whenever you wish. Our virtual receptionists can take messages and answer basic questions about your clinic or take other information at your request.
Our call answering services for clinics stand out for a few reasons:
- HIPAA-Compliant – We guarantee our services are HIPAA compliant. All information that our receptionists handle will be kept confidential and delivered to you in accordance with HIPAA guidelines. We take this aspect of the medical field very seriously and know it’s important to your clinic.
- 24/7 Services Every Day of the Year – We are there for you any time, any day. Toggle our services on and off when needed. Many clinics have to deal with emergencies that fall outside normal business hours. Our virtual receptionists ensure that your patients are greeted by a human presence when they call and offer guidance in an emergency.
- Cost-Saving – Our affordable pricing plans make VoiceNation a natural extension of your clinic that costs much less than hiring in-house staff and other expensive options.
What Kind of Clinics Can Benefit from Call Answering Services?
No matter what type of clinic you run, outsourcing to VoiceNation can help you offer a good experience to patients while saving money for your clinic. Clinics especially benefit from call answering because they can deal with anxious and upset patients and emergency situations. Having a receptionist that you can trust on your team is invaluable. Here are a few examples of types of clinics that benefit from VoiceNation services:
- Massage Therapist
- Social Worker
- Physical Therapist
The VoiceNation Difference
We have to work hard to maintain our HIPAA-compliance standards. This means frequent training for staff, testing, and a compliance team that analyzes our performance. Use our receptionist services to offload the tasks of patient intake, accepting payment, and appointment scheduling. All information collected by our receptionists will be easily accessible for you, but confidential in compliance with HIPAA law. We work closely with our clients to make sure our services suit your business needs. You will feel like we’re truly part of your staff, but for a more affordable price tag than hiring new employees or working with others in our field. Give us a call today to learn more about how VoiceNation can make a difference at your clinic.