Category: Small Businesses

September 19, 2019

Whether you’re dedicated to handling the customer service department of your business, or you sometimes have to step in when things get busy, you’re probably no stranger to dealing with the occasionally angry customer. And let’s be honest, we’ve all experienced a purchase where we’re not happy with what we’ve bought – be it due… Continue reading How to deal with rude customers on the phone

September 09, 2019

No matter what sort of business you run, if you have to answer customer calls regularly, you likely already know the impact missed calls can have on your business. But do you really know what the true impact of not picking up every phone call actually is?  Naturally, a missed call here or there is… Continue reading The true cost of missed business calls

August 26, 2019

The 2019 hurricane season has already begun. Are you ready? Hurricanes can be devastating and unpredictable. Whether you’re in the eye of the storm, being impacted by strong winds and rain from the outer bands, or impacted by a stalled inland tropical storm, hurricanes wreak havoc. There’s still time to prepare using the following tips.… Continue reading How to prepare for hurricane season

July 30, 2019

Lead collection is among the most challenging tasks most businesses face. Marketing efforts help spread the word about what you do and why prospective customers should consider your products or services. But actually connecting with those prospects and getting them into your sales funnel is tough. Are you among the many entrepreneurs and small business… Continue reading Leads Your Small Business Should Be Capturing

July 08, 2019

You’ve put a lot of time and money into creating a small business. From initial startup costs and in-depth business planning to marketing your products and services, it’s important that you see a positive return on investment (ROI) on your efforts.  Although partnering with a virtual receptionist service can be a powerful solution to streamline… Continue reading How a Virtual Receptionist Can Increase Marketing ROI

VoiceNation is an Atlanta-based telecommunications industry leader providing 24/7 live answering and virtual receptionist services for small businesses and entrepreneurs. Our exceptional customer service has received countless awards for our low hold times, exemplary accuracy and overall call quality. We are adding one more to the list as some of the top voice services in… Continue reading Going Beyond the Call: VoiceNation Ranked Highly for Voice Services in Atlanta by Clutch!

June 13, 2019

We are proud to announce that VoiceNation has been named a 2019 Top Lead Generation Services company by Clutch. This is the fifth Clutch award that we have received this year. Over the years, our team has won awards for low hold times, accuracy and call quality. Based out of Buford, GA, we have served… Continue reading VoiceNation Named a Lead Generation Company by Clutch