Funeral Directors Answering Service

Supporting funeral homes across the US with Live Answering and Live Chat solutions.

The benefits of our Funeral Directors Answering Service

America’s best receptionists​

Our caring, real receptionists act as a seamless extension of your team.

Customized responses​

Give us scripted responses to work from, with no limit on the data we capture for you.

First call intake

Mindful of the nature of your calls, we qualify inquiries with patience, empathy and accuracy.

24/7 funeral home answering service​

We’ll answer every call for you, day and night, 365 days a year.

Bilingual answering​

Your callers will experience exceptional service, whether they speak English or Spanish.

Business continuity

Whether it's a major disaster or a minor crisis, we'll be part of your backup plan.

Get started with our Answering Service for Funeral Directors today

Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!

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How it works

We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.

Get started

Setup is easy and activation is instant, which means we'll be answering your calls right away.

Personalize your account

We'll work with you to create a custom script so your calls are answered as if we're based in your business.

We’ve got you covered

We can transfer calls, send inquiries into your CRM, book appointments or even send messages to you by email or text (you choose).

Reduce costs without compromising client experience

Trained receptionists from our specialist teams

Professional, friendly and trusted, they know exactly how to represent your funeral home

Scalable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on clients

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

We’ll answer calls around the clock, giving you one less thing to worry about

Gain a credible reputation

Increase word of mouth recommendations with a consistent and empathetic approach

Drive more engagement to your funeral home

Have our highly-trained Live Chat agents answer your chats and send any messages to you via email.

  • Increase new leads
  • Resolve browser queries faster
  • Improve client service levels

Live Chat

Outsource some or all of your website chats to trained agents

Seamless account support

As a VoiceNation client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.

  • Proactive account management

    Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.

  • Intuitive mobile app

    Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.

  • Powerful portal dashboard

    For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports and update company information.

Real clients. Real reviews.

Funeral Directors Answering Service FAQs

What is a funeral directors answering service?

A funeral directors answering service provides your business with real people to answer calls on behalf of your funeral business. Here at VoiceNation, our real American receptionists are highly trained and fully briefed by you so they are able to act as a seamless extension of your team.

How much does a funeral directors answering service cost?

Our pricing plans start from as little as $70 per month, which includes lots of great features designed to provide your clients with excellent customer service.

Can you speak with my clients in different languages?

Absolutely! With our bilingual answering service, our multilingual receptionists can support both your English and Spanish-speaking clients.

When is a funeral directors answering service available to support my business?

Your VoiceNation Receptionists can be on hand to support your business 24/7; whether that’s during your busiest time of day or after hours, they’ve always got you covered.

What are the benefits of having a funeral directors answering service?

There’s so many, but here’s the key benefits a funeral directors answering service will bring to your business:
Cost-effective: funeral directors answering services are often a much more affordable option to hiring a full-time in-house receptionist, saving on salaries, benefits, and workspace expenses.
24/7 availability: funeral directors answering services have the ability to operate around the clock, ensuring your business is accessible to clients at all times, including after regular business hours.
Scalable: funeral directors answering services can easily handle fluctuating call volumes, scaling their support up or down as needed to accommodate business growth or seasonal changes.

Can I use my existing funeral business phone number?

Yes. You can forward your existing number to us at any time, and we’ll start answering your calls through it. Or you can port your number from your existing carrier and VoiceNation can host it for you.

How long does it take to get set up with VoiceNation?

With VoiceNation, your account is set up instantly, which means we can start taking your calls right away. We don’t make you wait days to get your account up and running - even our customization process takes a mere 24 hours.

Can I cancel my contract at any time?

Yes – all we need is one-months’ notice. It’s worth noting that our plans are billed on the first day of each month, so if you request to cancel your contract after the 1st calendar day of the month, you’ll be charged for that full month of service. If you do wish to cancel, you can do this via your online dashboard, or by contacting us directly on 866-766-5050 or support@voicenation.com.

Why VoiceNation is rated #1

Simplicity!

Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.

The best people

Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.

Unmatched technology

Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.

The nation’s favorite answering service

From large metro areas to more rural cities, VoiceNation offers industry-leading call answering nationwide.

Get started with our Funeral Directors Answering Service

By submitting this form, you agree to our Privacy Policy. We may contact you by email, SMS or call to follow up. You can opt out at any time.