Professional Plumber Answering Services

Proudly supporting hundreds of plumbing businesses across the US with Live Answering and Live Chat solutions.

America’s best receptionists​

Our warm and professional receptionists act as a seamless extension of your team.

Customized responses​

Give us scripted responses to work from, with no limit on the data we capture for you.

New customer intake

We qualify leads following your instructions, leaving your team to close them with confidence.

24/7 plumbing answering service​

We can capture every opportunity for you, day and night, 365 days a year.

Bilingual answering​

Your callers will experience exceptional service, whether they speak English or Spanish.

Call dispatch

Briefed by you, we'll follow your emergency call flow process for any urgent matters.

Get started with our Answering Service for plumbing companies today

Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!

How it works

We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.

Get started

Setup is easy and activation is instant, which means we'll be answering your calls right away.

Personalize your account

We'll work with you to create a custom script so your calls are answered as if we're based in your business.

We’ve got you covered

We can transfer calls, send inquiries into your CRM, book appointments or even send messages to you by email or text (you choose).

Reduce costs without compromising customer experience

Trained receptionists from our specialist teams

Professional, friendly and trusted, they know exactly how to represent your plumbing business

Scalable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on customers

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

Capture new inquiries in your sleep as we’re here for you 24/7

Grow faster & drive more inquiries

Gain a competitive edge by capturing more new business and providing a better service

Drive more inquiries to your plumbing business

Have our highly-trained Live Chat agents answer your chats and send any messages to you via email.

  • Increase new leads
  • Resolve browser queries faster
  • Improve client service levels

Live Chat

Outsource some or all of your website chats to trained agents

Seamless account support

As a VoiceNation client, having our amazing receptionists answer your plumbing calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.

  • Proactive account management

    Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.

  • Intuitive mobile app

    Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.

  • Powerful portal dashboard

    For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports and update company information.

Real clients. Real reviews.

FAQs

How does a plumbing answering service work?

Great question! Once you sign up with VoiceNation, you choose when we take your calls and we’ll answer just like an in-office receptionist would. Our seamless software makes it as though our operators are sitting right in your office. Then, we take a message when you’re not available or forward calls when you are.

How do I make a change to my service plan?

The online dashboard allows you to make changes to your plan instantly! More complex changes are handled by your dedicated account manager.

How do I check my usage?

You can see how many minutes you’ve used within the monthly bill period by checking the mobile app or online dashboard.

How long does it take to get set up? Will I be notified when you start taking my calls?

Your account is set up instantly, which means we start taking your calls right away. We don’t make you wait days to get your account up and running - even our customization process takes a mere 24 hours.

What are the benefits of having an answering service for plumbers?

There’s so many, but here’s the key benefits an answering service for plumbers will bring to your business:
- Cost-effective: answering services for plumbers are often a much more affordable option to hiring a full-time in-house receptionist, saving on salaries, benefits, and workspace expenses.
- 24/7 availability: answering services for plumbers have the ability to operate around the clock, ensuring your business is accessible to customers at all times, including after regular business hours.
- Scalable: answering services for plumbers can easily handle fluctuating call volumes, scaling their support up or down as needed to accommodate business growth or seasonal changes.

Can I use my existing phone number?

Yes. You can forward your existing number to us at any time, and we’ll start answering your calls. Or you can port your number from your existing carrier and VoiceNation can host it for you.

How much does a plumbing answering service cost?

Our pricing plans start from as little as $65 per month, which includes lots of great features. You can find all our Plumbing Answering Service plans here.

Why VoiceNation is rated #1

Simplicity!

Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.

The best people

Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.

Unmatched technology

Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.

The nation’s favorite answering service

From large metro areas to more rural cities, VoiceNation offers industry-leading call answering nationwide.

Get started with our Plumber Answering Service today