America’s best receptionists
Our warm and professional Virtual Receptionists act as a seamless extension of your team.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.
24/7 call answering
We're on hand some or all of the time, day and night, 365 days a year.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Everything available online
Manage your service, view calls and messages and more in your portal dashboard.
Get started with our Virtual Receptionist Service right away
Fill out the contact form for a callback. We'll explain how everything works and learn more about what you're looking for in a Virtual Receptionist. Alternatively, call us on 866-766-5050. We look forward to getting to know you!
How it works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means we’ll be answering your calls right away.
Personalize your account
Our virtual receptionists follow your custom scripting so your calls are answered as if we're based in your business.
We’ve got you covered
We can transfer calls, send inquiries into your CRM system, book appointments or even send messages to you by email or text (you choose).
Why our Virtual Receptionist Service is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
Seamless account support
As a VoiceNation client, having our amazing Virtual Receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Real clients. Real reviews.
Trusted by thousands of businesses
FAQs
Virtual receptionists can take on the same responsibilities as a traditional front of house receptionist, managing tasks such as answering business calls, call screening, message taking and appointment booking, to name a few. The main difference is that they operate remotely, rather than in your physical office. However, thanks to their friendly nature, extensive knowledge and the support of smart tech, your customers will always assume they’re part of your business.
There’s so many, but here’s the key benefits a virtual receptionist will bring to your business:
- Cost-effective: virtual receptionists are often a much more affordable option to hiring a full-time in-house receptionist, saving on salaries, benefits, and workspace expenses.
- 24/7 availability: virtual receptionists have the ability to operate around the clock, ensuring your business is accessible to customers at all times, including after regular business hours.
- Scalable: virtual receptionists can easily handle fluctuating call volumes, scaling their support up or down as needed to accommodate business growth or seasonal changes. To learn more about the endless benefits of having a virtual receptionist, check out this article.
Yes. Here at VoiceNation, all of our friendly, experienced and real receptionists are based out of our offices in America.
Our pricing plans start from as little as $65 per month, which includes lots of great features. You can find all our Virtual Receptionist plans here.
Your VoiceNation Virtual Receptionist is on hand to support your business 24/7; whether that’s during your busiest time of day or after hours, they’ve always got you covered.
Absolutely! With our Bilingual Answering Service, our multilingual receptionists can support both your English and Spanish speaking customers.
A receptionist is a physical, in-house professional, handling calls and tasks within business hours. On the other hand, a virtual receptionist operates remotely, providing 24/7 support, scalability, and cost-effectiveness - the ideal solution for businesses wanting first-class service, for less.
