Live Answering and Live Chat solutions for your medical business

Proudly supporting hundreds of healthcare providers across the US

Services to make your medical business grow

Live Answering

Agents to manage inbound calls 24/7 on your behalf

Live Chat

Outsource some or all of your website chats to trained agents

Tailored support for healthcare providers

We work with medical businesses in many different ways. For some, we’re replacing their in-house reception team by answering all calls 24/7. For others, we’re an extra pair of hands available on an overflow basis to answer just the calls they can’t get to. Either way, our Live Answering & Live Chat services remain the same. We’re there to ensure you never miss a valuable lead and sound professional at all times.

Here’s what we can do:

Answer all calls or just those you’d otherwise miss when you’re on another call or unavailable

Make appointments on your behalf, qualify leads by capturing additional information from callers and more

Answer calls in both English and Spanish

Provide a 24/7 service so you’re covered around the clock

Manage live chat on your website if you’d like us to

Get pricing and have 7 days free

We offer a free 7-day trial so you can experience our Live Answering & Live Chat services firsthand. To get started, complete the form below or call us on 866-766-5050 for a no-obligation consultation.

Capture every opportunity in the most cost-effective way possible

Virtual Receptionists for you from our specialist sector teams

After all, they’re going to be a key part of your business

Scalable support in line with demand

Remain agile and manage costs with flexible support as and when you need it

Reduce ‘the noise’ so you can focus on customers

Keep your core team working efficiently without distraction, we’ll look after the rest

Be open around the clock

Capture new inquiries in your sleep as we’re here for you 24/7

Grow faster & drive more inquiries

Gain a competitive edge by capturing more new business and providing a better service

Client spotlight

Eagle Biosciences

Business challenge

“Answering calls was a logistical nightmare for us. As a small company, our in-house team struggled to manage busy periods and staff shortages, often answering calls whilst on vacation.”


“Now our calls divert seamlessly to Jennifer, our live agent, whenever our in-house team is busy. Jennifer is outstanding, she really made an effort to understand everything about our business and our clients.”


“The service has helped reduce our daily stress levels as our in-house team are no longer running to answer the phones. Customer service levels are now consistently high as our clients’ calls are always answered professionally.”

Medical answering service

Our medical answering service is open day and night, weekends and holidays. Now, your business is too.

Pricing made simple

No contracts. No hidden fees or charges. Our medical answering service is as simple as that.

Medical call answering mobile app

Manage your calls, leads and messages all in one place with our highly intuitive app.

Contact us about our answering service for medical businesses