866-766-5050Our expertise goes far beyond these specialist industries.
Live Answering and Live Chat solutions for your medical business
Proudly supporting hundreds of healthcare providers across the US
Tailored support for healthcare providers
We work with medical businesses in many different ways. For some, we’re replacing their in-house reception team by answering all calls 24/7. For others, we’re an extra pair of hands available on an overflow basis to answer just the calls they can’t get to. Either way, our Live Answering & Live Chat services remain the same. We’re there to ensure you never miss a valuable lead and sound professional at all times.
Here’s what we can do:Answer all calls or just those you’d otherwise miss when you’re on another call or unavailable
Make appointments on your behalf, qualify leads by capturing additional information from callers and more
Answer calls in both English and Spanish
Provide a 24/7 service so you’re covered around the clock
Manage live chat on your website if you’d like us to
Get pricing and have 7 days free
We offer a free 7-day trial so you can experience our Live Answering & Live Chat services firsthand. To get started, complete the form below or call us on 866-766-5050 for a no-obligation consultation.
Capture every opportunity in the most cost-effective way possible
Virtual Receptionists for you from our specialist sector teams
After all, they’re going to be a key part of your business
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on customers
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
Capture new inquiries in your sleep as we’re here for you 24/7
Grow faster & drive more inquiries
Gain a competitive edge by capturing more new business and providing a better service
Client spotlight
Eagle Biosciences
Business challenge
“Answering calls was a logistical nightmare for us. As a small company, our in-house team struggled to manage busy periods and staff shortages, often answering calls whilst on vacation.”
Solution
“Now our calls divert seamlessly to Jennifer, our live agent, whenever our in-house team is busy. Jennifer is outstanding, she really made an effort to understand everything about our business and our clients.”
Result
“The service has helped reduce our daily stress levels as our in-house team are no longer running to answer the phones. Customer service levels are now consistently high as our clients’ calls are always answered professionally.”
Medical answering service
Our medical answering service is open day and night, weekends and holidays. Now, your business is too.
Pricing made simple
No contracts. No hidden fees or charges. Our medical answering service is as simple as that.
Medical call answering mobile app
Manage your calls, leads and messages all in one place with our highly intuitive app.
Contact us about our answering service for medical businesses
