Legal Answering Service
Proudly supporting hundreds of law firms across the US with Live Answering and Live Chat solutions, delivered by a dedicated team of legal receptionists.
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Legal Answering Service plans from $70 per month
Want to know more about our pricing plans and how our service works? Call 833-426-1002 or complete this form and we'll get back to you shortly.
The benefits of our Legal Answering Service
Specialist team of legal receptionists
All professionally trained and knowledgeable about how law firms work.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
New client intake
We qualify leads following your instructions, leaving your team to close them with confidence.
24/7 legal call answering
We're on hand some or all of the time, day and night, 365 days a year.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Business continuity
Whether it's a major disaster or a minor crisis, we'll be part of your backup plan.
Get started with our Legal Answering Service today
Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!
How it works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means our specialist legal team will be answering your calls right away.
Personalize your account
We'll work with you to create a custom script so your calls are answered as if we're based in your law firm.
We’ve got you covered
We can transfer calls, send inquiries into your CRM system, book appointments or even send messages to you by email or text (you choose).
Our dedicated legal team knows what it takes to make a great first impression
Having a specialist team of legal receptionists means our law firm clients have the peace of mind they’ve got the right people for the job when it comes to their calls. All professionally trained to understand the legal sector and the unique needs of firms, our receptionists are passionate about delivering amazing service to your clients.
We integrate seamlessly with your systems
Reduce costs without compromising client experience
Trained receptionists from our specialist legal team
Professional, friendly and trusted, they know exactly how to represent your law firm and how to speak to your clients
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on clients
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
Capture new inquiries in your sleep as we’re here for you 24/7
Grow faster & drive more inquiries
Gain a competitive edge by capturing more new business and providing a better service
Seamless account support
As a VoiceNation client, having our amazing receptionists answer your legal calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Client spotlight
Sterne Kessler Goldstein & Fox
Business challenge
“With clients based internationally and across different states in the US calling at different times, we were finding it increasingly difficult to answer every call.”
Solution
“Our law firm now benefits from 24‑hour call support. Any calls our team can’t get to overflow seamlessly to our receptionists. For us, this is the ideal solution.”
Result
“Now if a client needs to get hold of us, calls are taken promptly and they always speak to professional receptionists – not a machine – no matter what time of day or night.”
Nicodemus Law Office
Business challenge
“I run a small independent law firm, so answering the phone during the day is always a struggle. I’m often in court for long periods of time and can be faced with up to 20 voicemails when I get out.”
Solution
“VoiceNation answers any calls I can’t get to. They have a good understanding of the legal industry which is clearly reflected in the quality of the messages I receive.”
Result
“My clients are happier as they no longer speak with my answering machine. VoiceNation’s tech is great too. With their app, I can view my messages instantly.”
Legal Answering Service FAQs
Why VoiceNation is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
Get started with our Legal Answering Service today
