Benefits of streamlining your phone order processing with us
Never miss a sale
When your sales reps are gone for the day, simply turn on your Live Answering Service. Operators will take sales calls for you, ensuring you never miss a sale again.
Grow your business
From after-hours orders to customer service, our receptionists engage with your customers, day or night. Growing your business is our business.
Place orders
Sometimes customers need a little help placing orders. Our receptionists can assist your customers with basic questions and placing their order through your system.
Get in touch today
Leave your details and we’ll give you a callback. Alternatively, call us on 866-766-5050. We look forward to getting to know you!
Why our Order Processing Service is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
How our Order Processing Service works
We will work with you to design a plan allowing us to log in to your website or online sales order form directly. Our live operators are ready to take your overflow or after-hours sales calls, ensuring you don’t miss out on business. We will process new orders just like you or your staff would. Our professionally trained live operators treat your customers with the care and respect they deserve. Just consider us an extension of your inbound sales team.
Seamless account support
As a VoiceNation client, having our amazing receptionists answer and process your orders 24/7 is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.