The Moneypenny Group, a premier provider of virtual receptionist and phone answering services, has expanded its US operations with the acquisition of Sunshine Communication Services. This strategic move aims to enhance Moneypenny’s capabilities and market reach in the US, reinforcing its commitment to providing exceptional customer service solutions.
Founded in 1975 by the Gross family in Florida, Sunshine Communication Services is renowned for its award-winning, bilingual (English and Spanish) call management solutions. The company offers 24/7, 365-day service, ensuring seamless business operations across various industries. Known for its customized services and dedication to client representation, Sunshine has established a strong reputation for reliability and quality.
The acquisition of Sunshine Communication Services marks Moneypenny’s fourth US acquisition, following Alphapage in 2022. With this latest addition, the US segment of Moneypenny’s business will account for nearly a third of the Group’s total turnover. This expansion is part of Moneypenny’s ambitious growth strategy to meet the increasing demand for efficient customer interaction solutions, blending cutting-edge technology with skilled receptionists.
Joanna Swash, Group CEO of Moneypenny, expressed her enthusiasm: “We are delighted to welcome Sunshine Communication Services to The Moneypenny Group. Sunshine is a successful brand, and its acquisition will further complement the services we offer to our clients in the US. Our goal is to be the number one provider in the US for outsourced communications, helping businesses of all sizes deliver exceptional customer experiences across all channels.”
Andrew and Peter Gross, representing Sunshine Communication Services, also shared their excitement: “We are thrilled about the opportunities this new phase presents for our business, our team, and our customers. From our first meeting with Moneypenny, it was evident that our companies share a strong cultural and operational fit. Both organizations prioritize looking after our people and putting customer needs at the forefront.
To find out more, contact our team on 866.766.5050.