Tag: technology

June 19, 2020

Today’s consumers are incredibly savvy, thanks to technology. Many people turn to a search engine to fix issues they may be having with a product or service. And companies have jumped on the consumer can-do attitude – while simultaneously providing instant, 24/7 customer support – by adding live chat to their websites. While the chatbot… Continue reading In the age of chatbot takeover, VoiceNation is the support customers can count on

May 27, 2020

There never seems to be enough time for everything you need to do. Your days at work are filled with meetings, deadlines and a towering to-do list. Work gets brought home after hours, during the weekend and the thought of a 9-to-5 job seems laughable and work-life balance feels like a myth. But it’s incredibly… Continue reading Why work-life balance is so important

May 13, 2020

On May 13 we celebrate the overworked and underappreciated office workers across the world. They are the gatekeepers to businesses, often the person who makes the first and lasting impression, the person that wears many different hats – the office receptionist. Tomorrow we celebrate National Receptionists Day!  History of the receptionist  This position has evolved… Continue reading Let’s celebrate National Receptionists Day!

April 24, 2020

It might be hard to believe, but as of 2020, the humble telephone has been around for well over 140 years! That’s over a century of regular calls, long-distance communication, and being able to keep in touch with loved ones, no matter where they are in the world. So, it’s only natural that, because of… Continue reading Let’s celebrate National Telephone Day!

February 13, 2020

One of the best things you can do as a business owner is sign up for a plan with an answering service. What you get is a team of live virtual receptionists who take your calls and send you your messages. This frees you up from the phone lines and allows you to focus on… Continue reading 5 things to look for in an answering service

December 30, 2019

The new year brings a new start. A fresh, can-do, positive spirit that this year will your year! So what resolutions do you have? Maybe you want to make your life a little bit easier. Or you want to find more time to enjoy life outside of work. Finally take that vacation! Maybe you want to fully lean in and… Continue reading Get your business ready for 2020

September 27, 2019

September 27, 2019  Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback.  Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client… Continue reading VoiceNation named Clutch Leader for 2019

September 02, 2019

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?