Tag: answering service

June 26, 2020

It doesn’t matter what industry you work in, at the end of the day, there’s nothing your customers love more than fast and efficient customer service as well as prompt call answering. However, in a lot of cases, many businesses simply don’t have the staff and budget to provide a good call-answering service, which in… Continue reading What are the benefits of a live answering service?

June 17, 2020

We are living in a world of digital transformation. Nearly everything that you need can be found online, from groceries to entertainment and more. Most, if not all, businesses are adopting digital practices as part of the transformation, simply to keep up with consumer drive for real-time transactions and solutions, fueled by technological advances. What… Continue reading Why the power of human touch isn’t lost in the digital transformation

June 10, 2020

In our always-connected world, consumers expect that businesses are available every hour of the day for customer service assistance. But it can be difficult to ensure you always are able to answer their questions without having some to answer the phone day and night. That’s where a professional answering service can work for you. Let’s… Continue reading Top 5 benefits of using a professional answering service

June 03, 2020

The phone rings but you can’t answer it. Maybe you’re on the other line or simply too busy to pick up. No big deal, right? It’s just one phone call. But does it happen more than once a day? How many times a week? A month? Those calls add up and your lack of availability… Continue reading Your missed calls are costing you

May 27, 2020

There never seems to be enough time for everything you need to do. Your days at work are filled with meetings, deadlines and a towering to-do list. Work gets brought home after hours, during the weekend and the thought of a 9-to-5 job seems laughable and work-life balance feels like a myth. But it’s incredibly… Continue reading Why work-life balance is so important

May 22, 2020

As a small business owner, you may struggle to have any personal time at all let alone time to go on vacation. Some people feel if they leave for vacation, they will fall behind in their work and their business will suffer. However, vacation can be an important part of your health and overall productivity. Benefits of taking… Continue reading Take a summer vacation and still grow sales

May 20, 2020

If you’re in the HVAC, plumbing, landscaping, or any vital trade, you’re probably aware of just how incredibly busy you are, and that’s before considering just how many phone calls you have to handle on top of any actual work. With your phone constantly ringing off the hook with requests for your services, inquiries about… Continue reading Using live answering for service industries

April 24, 2020

It might be hard to believe, but as of 2020, the humble telephone has been around for well over 140 years! That’s over a century of regular calls, long-distance communication, and being able to keep in touch with loved ones, no matter where they are in the world. So, it’s only natural that, because of… Continue reading Let’s celebrate National Telephone Day!

April 17, 2020

You’re busy running your business. The phone rings, but you simply can’t answer. Whether you’re dealing with a customer or on the other line with another vendor. It’s just one phone call, after all. But what if that one phone call you just missed cost you $1 million?  Missed calls cost you  The odds of… Continue reading A $1 million call is on the line, are you able to pick up?

March 30, 2020

Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having… Continue reading 6 ways to better market your business