Tag: answering services

May 06, 2020

Humans vs Robots: Who will win?

The digital world is rapidly expanding. With the rise of chatbots, automated customer service, artificial intelligence – it feels as though human engagement is becoming a thing of the past. In fact, Gartner estimated that currently 85 percent of customer interactions with a business will be handled without any human involvement. But there’s a lot to still be… Continue reading Humans vs Robots: Who will win?