December 05, 2019
How to avoid putting customers on hold for too longNobody likes to be put on hold. Be it for a simple solution or a complex conversation, in most cases, being put on hold is a surefire way to annoy your customers and cause them to turn elsewhere for their consumer needs. Simply put, customers want answers or troubleshooting to their problems right away. In… Continue reading How to avoid putting customers on hold for too long