Tag: features

June 26, 2020

It doesn’t matter what industry you work in, at the end of the day, there’s nothing your customers love more than fast and efficient customer service as well as prompt call answering. However, in a lot of cases, many businesses simply don’t have the staff and budget to provide a good call-answering service, which in… Continue reading What are the benefits of a live answering service?

March 16, 2020

If you run an HVAC business, you know some of the best benefits include working outside a traditional office, being your own boss, and enjoying the independence to make autonomous decisions. However, there are also many challenges, including the seasonal nature of work and delicate profit margins at certain times of the year. One of… Continue reading Cut costs for your HVAC business with an answering service

February 10, 2020

In a digital world, there are so many options to communicate. Text, email, chat – even phone systems have become automated. People are prompted through an automated menu long before they can hopefully talk to someone or simply leave a message. But people are getting more and more frustrated with having to jump through hoops… Continue reading Why choose virtual receptionists? Because human interaction matters.

February 03, 2020

No matter the industry or the size of the business, you likely need a phone system to take the wide range of calls you get. Many industries are becoming reliant on automated answering services. But having a real person answer your phones is the personal touch that makes the right impression. Empathy for your customers Depending on… Continue reading Why having a real person answering your phone matters

January 23, 2020

National Fun at Work Day is January 31 and it’s a great way to kick back and relax a little. It’s an easy way to celebrate a small holiday and give a treat to your employees. You can bring in food, organize a game tournament – really anything fun to break the routine! Why fun… Continue reading Get ready for National Fun at Work Day!

January 16, 2020

Marketing and advertising are not the same thing. Advertising is great, and it helps get the word out about your business. However, advertising costs a lot of money and you’re flooded with competition. So while advertising is a great strategy for your business, there’s plenty you can do to market your business that can be… Continue reading Better market your business to increase your leads and sales

November 14, 2019

When was the last time you saw a rotary phone? In an old movie? In a museum? It’s hard to imagine it used to take so much effort to dial a phone number. But with the invention of the phone button, making calls suddenly became so easy, and it’s a technology still in place with… Continue reading Live answering celebrates National Push Button Phone Day