Tag: interaction

June 19, 2020

Today’s consumers are incredibly savvy, thanks to technology. Many people turn to a search engine to fix issues they may be having with a product or service. And companies have jumped on the consumer can-do attitude – while simultaneously providing instant, 24/7 customer support – by adding live chat to their websites. While the chatbot… Continue reading In the age of chatbot takeover, VoiceNation is the support customers can count on

April 24, 2020

It might be hard to believe, but as of 2020, the humble telephone has been around for well over 140 years! That’s over a century of regular calls, long-distance communication, and being able to keep in touch with loved ones, no matter where they are in the world. So, it’s only natural that, because of… Continue reading Let’s celebrate National Telephone Day!