Tag: technology

September 30, 2024

Beware of finger slips

With texting, instant messaging, voice-to-text and emailing becoming increasingly popular forms of communication, our new survey reveals how errors can result in misunderstandings and potentially embarrassing consequences. The survey of 2,000 adults across the US found that younger generations are most likely to experience misunderstandings, or to make errors on text messages or emails: 44%… Continue reading Beware of finger slips

June 19, 2020

In the age of chatbot takeover, VoiceNation is the support customers can count on

Today’s consumers are incredibly savvy, thanks to technology. Many people turn to a search engine to fix issues they may be having with a product or service. And companies have jumped on the consumer can-do attitude – while simultaneously providing instant, 24/7 customer support – by adding live chat to their websites. While the chatbot… Continue reading In the age of chatbot takeover, VoiceNation is the support customers can count on

September 27, 2019

VoiceNation named Clutch Leader for 2019

September 27, 2019  Buford, GA – VoiceNation, an Atlanta-based live answering service, was named a Clutch Leader for 2019. This award showcases VoiceNation’s top-tiered call answering services based solely on consumer feedback.  Clutch is a leader in connecting global service provides with corporate buyers from around the world. The ratings and reviews platform publishes the most extensive and referenced client… Continue reading VoiceNation named Clutch Leader for 2019

September 02, 2019

What is Telephone Tuesday?

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?