Category: Resources for Small Businesses and Entrepreneurs

September 20, 2009

The study of theology has been practiced for centuries. Theology is the science of religion and the study of God. While theology can mean the study of any god or religion, it is most commonly associated with Judeo-Christian practices and faith. The science of theology dates back to ancient Greece when early philosophers studied the… Continue reading Theology Resources

September 07, 2009

Answering Your Questions About Answering Students’ Questions To watch a teacher answer students’ questions, one might think the teacher was somehow born with the ability to do so. Answering questions from students is, however, an acquired skill. Here are some answers to frequently asked questions many new teachers have regarding how to properly and effectively answer students’ questions.… Continue reading Answering Your Questions About Answering Students’ Questions

September 04, 2009

Philately, or the study of stamps, is a hobby shared by millions around the world. The study of stamps often includes stamp collecting, however, many people study stamps without collecting them. Philatélie was the name given to this practice in 1864 by Georges Herpin. Derived from the original Greek root phil, which means an affinity… Continue reading All About Philately

September 01, 2009

Many are aware of the speech disorder called stuttering. Stuttering, very generally speaking, consists of stressing certain syllables or words longer than normal, repeating certain syllables or words longer than normal, or longer than normal hesitation before pronouncing certain syllables or words. Around five percent of children stutter at some point in childhood as they learn how… Continue reading Finding Voice: A Resource Guide To Stuttering

As the United States continues to grow, many people from other countries move to America to work, go to school, or raise a family. Thus, American schools consist of students from many different countries. Schools have historically taught principles based on Western thought. But with the rise of first-generation students whose parents were born in other… Continue reading Lesson Plans with Chinese Culture Themes

September 12, 2019

Customer retention is a company’s ability to keep the same customers over a certain period of time — in other words, it’s a measure of how well businesses can keep their customers coming back. On average, companies spend five to 10 times more money on gaining new clientele rather than making a sale to an… Continue reading Keep ‘Em Coming Back: Customer Retention in a Digital World

September 19, 2019

Whether you’re dedicated to handling the customer service department of your business, or you sometimes have to step in when things get busy, you’re probably no stranger to dealing with the occasionally angry customer. And let’s be honest, we’ve all experienced a purchase where we’re not happy with what we’ve bought – be it due… Continue reading How to deal with rude customers on the phone

September 16, 2019

Your phone rings, and it could be a huge opportunity to land a new client. Or it could be a cold caller with an irrelevant offer, and your time will be wasted. Should you answer the call or let it go to voicemail? Benefits of a Virtual Receptionist Fortunately, virtual receptionists make it so you don’t have… Continue reading Virtual Receptionist Benefits: Why Virtual Receptionist Services Are Valuable

August 29, 2019

You have enough to worry about when it comes to disaster preparedness: stocking and packaging enough food, water and appropriate clothing for yourself and others, maintaining an out-of-state contact and putting a plan for evacuating or sheltering in place. As a business owner, you also have to worry about obtaining adequate insurance for your business… Continue reading How a live answering service aids in disaster recovery

September 09, 2019

No matter what sort of business you run, if you have to answer customer calls regularly, you likely already know the impact missed calls can have on your business. But do you really know what the true impact of not picking up every phone call actually is? Naturally, a missed call here or there is… Continue reading The true cost of missed business calls