Category: Professionals

March 30, 2020

Marketing is a great way to get your business’s name out there. When people think of the service or product your business provides, you want your name to pop into their minds. Before you spend a ton of money on a third-party marketing company, try some of these efforts out yourself first. 1. Website Having… Continue reading 6 ways to better market your business

March 26, 2020

If you are making the transition from using in-house callers to a business answering service, your aim is most likely to save money. The last thing you want is to be hit with all kinds of extra fees for using the service. There are certain things people should be able to expect when they use… Continue reading Don’t pay extra for a business answering service

March 23, 2020

Well, the simple answer is yes. Trust us! We have been in the answering business for a long time and understand exactly where you are as a business owner. Running a business can be stressful. There are so many decisions that have and need to be made on a daily basis. Staffing your business is just… Continue reading Is a live answering service the answer for your business?

March 11, 2020

Tax season is hard enough on accountants. With all the extra work and the time crunch, a 40-hour work week might turn into 60 – if not more – for weeks on end.   The balance between filing paperwork for clients and answering phone calls gets thrown out the window, and suddenly accounting firms or solo… Continue reading Set up your accounting firm with business phone answering this tax season 

March 05, 2020

If you find yourself too busy running your business to answer every single phone call that comes in, you might want to consider a call answering service. After all, calls are customers and leads, and that’s the lifeblood of your company. By missing out on calls, you’re missing out on providing great customer service to… Continue reading Why choose a call answering service

March 02, 2020

One of the greatest (and cheapest) ways to market your business is by using social media. While it may seem like enough to have social media account and to advertise the existence of them on your website, there is so much more you can do to create real customer engagement online. Here are just a… Continue reading 5 ways to use social media to market your business 

February 13, 2020

One of the best things you can do as a business owner is sign up for a plan with an answering service. What you get is a team of live virtual receptionists who take your calls and send you your messages. This frees you up from the phone lines and allows you to focus on… Continue reading 5 things to look for in an answering service

February 10, 2020

In a digital world, there are so many options to communicate. Text, email, chat – even phone systems have become automated. People are prompted through an automated menu long before they can hopefully talk to someone or simply leave a message. But people are getting more and more frustrated with having to jump through hoops… Continue reading Why choose virtual receptionists? Because human interaction matters.

February 06, 2020

At VoiceNation, we hear this question a lot. If you haven’t worked with an answering service before, it’s understandable that you wouldn’t know just what an answering service does. We’ll tackle that question in this blog post. What is a Professional Answering Service? To get technical, answering services are third-party organizations that perform inbound and outbound… Continue reading What is an Answering Service? Everything You Need to Know.

February 03, 2020

No matter the industry or the size of the business, you likely need a phone system to take the wide range of calls you get. Many industries are becoming reliant on automated answering services. But having a real person answer your phones is the personal touch that makes the right impression. Empathy for your customers Depending on… Continue reading Why having a real person answering your phone matters