Category: Resources for Small Businesses and Entrepreneurs

September 05, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why customer satisfaction is important

September 03, 2019

With Hurricane Dorian moving slowing toward the east coast of Florida and the coasts of the Carolinas, now is absolutely the time to prepare. You want to protect yourself, your home and your business. Having an emergency preparedness plan in place is crucial in light of dangerous weather. Protecting yourself and your home Have a… Continue reading Make VoiceNation part of your emergency preparedness plan

September 02, 2019

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?

August 15, 2019

Hold the phone – you’ve missed yet another call. Was it a current customer clarifying your hours for an upcoming holiday? Is it a prospect curious about product customizations? A new industry contact looking to set up lunch? You’ll never know. They didn’t leave a voicemail. But you’re sure left with something – the nagging… Continue reading What Is a Virtual Receptionist?

September 07, 2018

The Ultimate Guide to Starting a Small Business Starting a Business Starting a business requires a significant amount of effort and may eventually lead to seeking out professional help, such as a business consultant. Novice entrepreneurs should consider these simple steps when kick-starting a business: use resourceful tools to create a business plan, seek out… Continue reading The Ultimate Guide to Starting a Small Business

September 07, 2017

It goes without saying that the internet has become well and truly integrated into our everyday lives. Most people won’t go a day without logging onto their computers or phones to get online, and as if people weren’t spending enough time there already, there’s now even a way to use the internet to talk over… Continue reading What Is VoIP calling?

September 07, 2015

Phone calls from people you don’t know can be very difficult to deal with. In some cases, it may just be a wrong number but many people have to deal with strangers constantly calling them with the intent of tormenting them and being malicious. Luckily, there are online services that allow you to do a… Continue reading Online Toll-Free Phone Directories

September 07, 2014

People ask questions because they want answers. In order to get a good answer, you will have to ask a good question. It’s that simple, and that complex, all in the same stroke. You should try to develop a game plan before you even begin asking questions. Surely, you don’t want to end up listening… Continue reading The Art of the Query: How to Ask a Good Question

Everyone knows how annoying those telemarketer calls can be. It never fails- you are in the middle of dinner, running out the door, or in the shower, and the phone rings with the inevitable telemarketer on the other end. You may even get those annoying phone calls where all you get is a recording trying… Continue reading Not Interested – Getting Yourself on the Do Not Call List

April 07, 2013

What is a LAN? A Local Area Network (LAN) is a network of computers that covers only a small area, like a home, office, or building. Larger networks fall into the categories of Metropolitan Area Networks or Large Area Networks. Any user who has more than one computer in a home or office can benefit… Continue reading Guide to Local Area Networks