Tag: live answering

November 25, 2019

Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most… Continue reading How Your Voicemail Greeting Enhances Your Brand

November 21, 2019

Whether live or automated, your phone answering service is the only representation of you that potential customers get when you’re unavailable. Consider that this experience could be a consumer’s first and last impression. While automated services may be cheaper, you may find that a live virtual receptionist is better for the progression of your small… Continue reading Expand Your Business with an Answering Service

November 18, 2019

Happy National Entrepreneur’s Day! We have to hand it to all the brave individuals who have set off on their own path to pursue dreams they truly believe in! It takes courage, confidence and a lot of smarts to get a business off the ground and on the long and winding path toward profitability. We… Continue reading 5 great start up stories to celebrate National Entrepreneur’s Day

November 07, 2019

While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major… Continue reading Top 5 tips for Small Business Saturday

November 04, 2019

The holidays are an intense time for businesses, it’s no secret. While the start of the big holiday boom is still a few weeks away, it’s prudent to start planning now to avoid being unprepared. Take care of your to-do list If there are changes to your website you need to make, implementing an inventory… Continue reading How to prepare your business for the holidays

October 14, 2019

The nights are getting darker, cooler temperatures are on the way, and the Christmas holidays are approaching. That can only mean one thing – winter is fast approaching. And with such inevitable cold weather comes a slew of people needing their heating knocked back into shape so they can stay toasty while the snow falls. … Continue reading Prepare your plumbing business for winter with a plumber answering service

October 10, 2019

Having a virtual receptionist can cut costs and streamline your business processes. By handling your incoming phone calls, virtual receptionists enable you to focus on your work and better manage your business. But, where do you start when there are so many virtual reception services out there? At VoiceNation, we take the connections you make with… Continue reading VoiceNation Recognized By Clutch As Leader in Answering Services!

October 03, 2019

Statistics show that customer service is incredibly important for businesses. Consumers expect a great customer experience when dealing with businesses, and they are more likely to spend larger amounts of money with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones… Continue reading What Are The Ten Tips of Customer Care for Business Success?

September 30, 2019

Temperatures are starting to drop, and people are going to begin switching from air conditioning to heating in their homes. Whoops – there’s a problem. When running the heat for the first time in months, your customers might be facing an array of issues that they want dealt with immediately! What does this mean for… Continue reading Prepare your HVAC business for winter

September 05, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why customer satisfaction is important