Category: Resources for Small Businesses and Entrepreneurs

October 14, 2019

The nights are getting darker, cooler temperatures are on the way, and the Christmas holidays are approaching. That can only mean one thing – winter is fast approaching. And with such inevitable cold weather comes a slew of people needing their heating knocked back into shape so they can stay toasty while the snow falls. … Continue reading Prepare your plumbing business for winter with a plumber answering service

October 07, 2019

If you’re a big enough business or part of an industry that regularly serves customers, you’re no doubt familiar with the role provided by receptionists. They’re there to handle all the incoming calls and keep your business-customer interactions running smoothly, letting you focus on the important tasks at hand. Therefore, you might assume that a… Continue reading What is a Virtual Receptionist?

October 03, 2019

Statistics show that customer service is incredibly important for businesses. Consumers expect a great customer experience when dealing with businesses, and they are more likely to spend larger amounts of money with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones… Continue reading What Are The Ten Tips of Customer Care for Business Success?

September 30, 2019

Temperatures are starting to drop, and people are going to begin switching from air conditioning to heating in their homes. Whoops – there’s a problem. When running the heat for the first time in months, your customers might be facing an array of issues that they want dealt with immediately! What does this mean for… Continue reading Prepare your HVAC business for winter

September 05, 2019

All business owners are seeking to satisfy the needs of their customers. But in the day-to-day hustle and bustle of running a business, it’s easy to lose focus on customer satisfaction. Why Is Customer Satisfaction Important? The importance of satisfying your customers can’t be underestimated, and consistent efforts must be made to achieve high customer… Continue reading Why customer satisfaction is important

September 03, 2019

With Hurricane Dorian moving slowing toward the east coast of Florida and the coasts of the Carolinas, now is absolutely the time to prepare. You want to protect yourself, your home and your business. Having an emergency preparedness plan in place is crucial in light of dangerous weather. Protecting yourself and your home Have a… Continue reading Make VoiceNation part of your emergency preparedness plan

September 02, 2019

If you work in the telecommunications industry, you’re likely familiar with the infamous day of the year that’s known as Telephone Tuesday. But while many don’t exactly look forward to this day, there are ways you can turn such a hectic occasion into a boon for your business. Interested? Great! Keep reading to learn more… Continue reading What is Telephone Tuesday?

August 15, 2019

Hold the phone – you’ve missed yet another call. Was it a current customer clarifying your hours for an upcoming holiday? Is it a prospect curious about product customizations? A new industry contact looking to set up lunch? You’ll never know. They didn’t leave a voicemail. But you’re sure left with something – the nagging… Continue reading What Is a Virtual Receptionist?

September 07, 2018

The Ultimate Guide to Starting a Small Business Starting a Business Starting a business requires a significant amount of effort and may eventually lead to seeking out professional help, such as a business consultant. Novice entrepreneurs should consider these simple steps when kick-starting a business: use resourceful tools to create a business plan, seek out… Continue reading The Ultimate Guide to Starting a Small Business

September 07, 2017

It goes without saying that the internet has become well and truly integrated into our everyday lives. Most people won’t go a day without logging onto their computers or phones to get online, and as if people weren’t spending enough time there already, there’s now even a way to use the internet to talk over… Continue reading What Is VoIP calling?