Category: Resources for Small Businesses and Entrepreneurs

February 06, 2023

“Telecommunications”. It’s a term that’s synonymous with the phone, but one that’s used to describe the various ways information is transmitted over long distances – because it’s not just limited to use with the telephone itself. From TVs to radios and even the Internet, all of these devices and communication methods are considered different parts… Continue reading Telecommunications Technology 101: Phone, Radio, and Television

It doesn’t matter how experienced you are, interviewing for a job is almost always an intimidating task. Not only do you need to make sure you’re dressed for the part, but you might very well have to get up and travel in order to get to the interview on time. Fortunately, nowadays, many first-stage and… Continue reading Top video and phone interview tips

Whether we like it or not, cell phones have become an essential tool for practically everyone in the modern day. And no matter where you go, you likely use your cell phone to keep in touch with people, pass the time with entertainment, and act as a navigator so you can always find where you… Continue reading What are the signs of cell phone addiction?

No single invention has helped shaped modern technology as much as the telephone. Nearly all of our current communication methods can be traced back to this crucial invention. Even though we might not always use our phone for making calls, we all carry one in our pocket, purse, or backpack. Alexander Graham Bell is officially… Continue reading The Invention of the Telephone

Whether we like it or not, individuals with criminal intent frequently use our phones as tools against us to scam people so they can steal their money and personal information with minimal effort. And despite everyone knowing about them, this sort of dirty trick sees countless individuals and families losing their hard-earned dollars to scammers… Continue reading A guide on how to prevent phone scams

January 26, 2023

If you’re interested in using VoiceNation’s live answering and virtual receptionist services, then you’re going to need to know how to forward your current business number to your new VoiceNation one. And not only that, but you’ll need to decide on Conditional or Unconditional Call Forwarding as well. So you can be ready for when… Continue reading How to turn on call forwarding for VoiceNation?

January 12, 2023

A key part of running a successful business in any sector, is being there for your customers. Customer service not only answers important questions for clients in need, but it also represents your brand and will serve most of what your customers experience in the long run. Just one good experience could encourage a customer… Continue reading Importance of Customer Service

January 04, 2023

No matter what industry you work in, you probably know just how difficult it can be to maintain productivity throughout the day. From constant calls to overrunning meetings, there’s plenty that can get in the way throughout the day. Fortunately, we now live in an age where apps can not only curtail this but actively… Continue reading The best productivity apps to make your day easier

December 10, 2022

  Using a restaurant phone answering service with your business   No matter whether your restaurant is an established community favorite or you’re just starting out, we all know how tricky it can be to pick up the phone during peak service hours. And given that answering those calls to make bookings is essential for… Continue reading Telephone Answering Service for Restaurants Today

Despite the rise of social media messaging and Live Chat Services, communication by phone is still as popular as ever – especially in the United States – and it’s likely to stay that way for some time. This is especially true when it comes to customer service, as customers want to know their issues are… Continue reading Correct customer service phone etiquette