Here at VoiceNation we know how difficult running a brand-new start-up can be. From figuring out where to get started to planning on how to cover important elements like marketing, finance, and customer service, small business owners have a lot on their plates.
That’s why we’ve cultivated a collection of 10 excellent videos that you can watch today to help you in all the important areas of running or starting a small business.
Take a look at the topics below and enjoy all of the lessons these business experts have to offer!
3 rules to help you build a successful business
In this lesson from the TED “The Way We Work” series, Julissa Prado, CEO and founder of Rizos Curls, shares her top 3 tips for building a successful business.
This short video packs a big punch in less than 5 minutes, so you can learn a lot without making a huge time commitment to learning the lessons Prado imparts. Give it a watch on your way to work, while taking a walk, or during your downtime!
How to know if you’re meant to be an entrepreneur
Ask yourself: “Do I know what it really means to be an entrepreneur?”
If you’re having trouble coming up with an answer, then this is the video for you!
Kiki Ayers, multimedia journalist and CEO of Ayers Publicity, breaks down her definition of entrepreneurship and takes you through some tough questions to help you determine if running a small business is the right path for you.
Accounting basics for small business owners
You may have the creativity and drive needed to start a small business, but do you have a grasp on the accounting needed to run your organization efficiently?
In this video, Aiden from Bench Accounting breaks down the basics of managing your money, bookkeeping, financial statements, making business decisions, and prepping for tax season.
Whether you have a Ph. D. in finance or you’re entirely self-taught, having a quick refresher lesson on these core concepts is incredibly useful.
How to start a small business from home
Was finally starting that small business you’ve been dreaming of a part of your New Year’s Resolution?
If so, check out this short overview from QuickBooks to get you started! Here you’ll learn how to take your great idea and move onto some actionable next steps like researching the competition, budgeting, learning about potential legal liabilities, and writing your business plan.
14 Biggest Tax Write Offs for Small Businesses!
Registered CPAs know that despite making significantly less in profits, small businesses often end up paying way more in yearly taxes than the 1% because they don’t know about the full range of write-offs available to them.
This video from CPA Sherman Standberry at LYFE Accounting is great because it lets small business owners in on the tax secrets that they didn’t even know they were missing out on!
Learn how to write-off expenses for things like your business interest expense, self-employment taxes, and pass-through tax deductions.
What is customer service ? The 7 essentials to excellent customer service
What is customer service, and why is it important?
In this video, #1 best-selling author and customer success expert David Brownlee answers this important question by breaking down the 7 essential elements of excellent customer service.
Whether your customer service department is just you or a team of 10+ employees, absorbing and employing these tactics can drastically elevate the overall impression customers have of your business as a whole.
Customer service vs. customer experience
Do you know the difference between customer service and customer experience?
In this video, Patrick Bet-David of Valuetainment explains that customer service is reactive whereas customer experience is proactive.
In order to enhance the experience of your customers and build up your base of regulars, it’s essential that small business owners employ proactive customer experience strategies.
Once you’ve finished watching this video, follow Patrick’s suggested exercise to evaluate the role of quality customer experience in your own business.
Small business insurance: managing risk
The risk of liabilities can be beyond daunting for a small business owner.
Luckily, we’ve pulled this video TRUiC to teach you about the types of liabilities you may run into and how you can manage risks by choosing the right form of business insurance for your company’s unique needs.
5 video marketing ideas for small businesses
Videos are a highly influential and often underused marketing tool that can make your small business stand out against the competition.
Even something as simple as a cell phone video of someone on your team explaining your service makes a big impression! Use these tips and tricks from wedding photographer Stephanie Kase to truly take your marketing to the next level.
Best Advice to Small Business Owners
Finally, we’d like to close out this list with a little bit of inspirational advice! Hear from some of the world’s biggest business leaders as they share their beliefs on what it takes to be a successful entrepreneur.
If all of this has got you excited to start or continue your small business idea, then that’s great. But if you’re worried about how you’re going to answer all the potential calls coming in from new customers, don’t worry. The team at VoiceNation has you covered.
With our Live Answering Services, Virtual Receptionists, and Live Chat options, we can act as your customer service team, handling all incoming calls so you can stay focused on what matters most.
Get in touch today to learn more and don’t forget that we have plenty of other similar articles to this one that you can browse, such as 6 ways to market your business and 7 ways to grow your business.